Terms and Conditions
1.1 For all present and future orders from you (from now on referred to as Customer) these Terms and Conditions of Vegamix V.O.F (from now on referred to as Vegamix) will apply.
1.2 All information which you give when you place an order must be accurate and true.
1.3 Vegamix is entitled to make changes to these Terms and Conditions at any time.
1.4 Vegamix is entitled to change its services at any moment and to accept or refuse its services to any person.
1.5 It is not allowed to use content or the services from Vegamix for personal means or exploitation. This is only allowed when Vegamix has explicitly given you approval for this in writing.
2. Non-binding information
2.1 If Vegamix uses images from products or brands these will always be real and reflect the actual products and/or services. Vegamix is not liable for any human errors relating to the offered products and/or services.
2.2 It can be possible that information on http://shop.vegamix.nl is incorrect. Incorrect information regarding prices, promotions, shipping costs, etc. can be corrected by Vegamix. Vegamix will inform you about such changes.
3. Return Policy
3.1 Please note the information below regarding our Return Policy for our Customers.
3.2 The customer has the right to return an order within 14 days without giving any reason for the return. Vegamix is allowed to enquire about the reason for the return, but the Customer is not obligated to give his reason.
3.3 If you want to use the right to return your order, you are obligated to pay for the shipping costs to return your order.
3.4 The risk and proof of the accurate and correct return procedure lie with the Customer. More information regarding the Return Policy can be found in the Return Policy section at the end of these Terms and Conditions.
4. Delivery; Delivery conditions; transfer risk; interruption of delivery
4.1 Standard shipping costs in the Netherlands are 4,95. Orders over €50,00 will have free shipping. Shipping costs to Belgium and Germany are standard 6,95 but will also receive free shipping over €50,00.
4.2 We will deliver your order at the address you have filled in at the checkout. If a delivery is not successfully delivered because the address details were not filled in correctly and the order has automatically been returned to Vegamix, Vegamix will try and offer your delivery once more within 7 days and Vegamix has the right to charge you with additional shipping costs.
4.3 All Vegamix orders will be sent to you within 1-3 working days, if for any reason delivery is delayed Vegamix will inform you about this.
5.1 Prices include 6% VAT and shipping costs include 21% VAT.
5.2 Vegamix is entitled to change the pricing of products and/or shipping costs at any time.
5.3 Sales and offers are valid as long as stock lasts.
5.4 The claims from Vegamix on their Customers are directly valid, except for when the Customer uses the legal return policy.
5.5 Customers are only entitled to compensation if their claims are legal and are undisputed by Vegamix. The Return Policy applies only to your contract. Customers can not apply on behalf of somebody else.
6.1 The Customer can only use the payment methods offered by Vegamix.
6.2 All payments should be made before an order is processed.
7. Liability of Vegamix, obligations for Customer
7.1 Vegamix is not liable in case of damage to the Customer due to personal injury or damages to the Customers health.
7.2 Vegamix does not give any guarantee that our service will be without any errors or issues. Vegamix is entitled to stop their service at any moment, but will always inform you about this.
8.1 Except for the email address all Customer details will only be used to process the Customers’ orders, as specified in the law for the protection of personal information.
8.2 The email address that the Customer has specified during the checkout will be used to further inform the Customer about Vegamix.
9. Applicable law and additional conditions
9.1 Contracts between Vegamix and Customers to which these Terms and Conditions apply only Dutch law is applicable.
9.2 In case an article in these Terms and Conditions is not efficient or not applicable, all other articles in these Terms and Conditions are still applicable.